Data & Privacy

GB88 Privacy Policy

GB88 takes your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon designed to confuse.

Last updated: January 2025
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How GB88 Protects Your Data

Your personal data is handled with care at every step. Here are the six core principles that guide how GB88 manages your privacy.

End-to-End Encryption

All data transmitted between your device and GB88 is protected by SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.

Minimal Data Collection

GB88 only collects the data that is genuinely needed to operate your account, process payments, and comply with licensing requirements. We don't collect data for the sake of it.

No Data Sales

GB88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the GB88 ecosystem.

Controlled Access

Access to your personal data within GB88 is restricted to staff who genuinely need it to do their job — such as support agents handling your query or the payments team processing a withdrawal.

Your Right to Update

You can request a correction or update to your personal data at any time by contacting GB88 support. Keeping your information accurate helps us serve you better and process payments without delays.

Right to Deletion

If you close your GB88 account, you can request that your personal data be deleted from our systems, subject to any legal retention obligations we are required to meet under applicable law.

This policy applies to all GB88 players and visitors to gb88.asia.

1 Introduction

This Privacy Policy explains how GB88 ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the GB88 platform at gb88.asia and the GB88 mobile application. GB88 is committed to handling your personal data responsibly and transparently.

By registering a GB88 account or using any part of the GB88 platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use GB88.

This Privacy Policy should be read alongside the GB88 Terms and Conditions. If there is any conflict between the two documents, the Terms and Conditions take precedence unless this policy specifically states otherwise.

Note: GB88 may update this Privacy Policy from time to time. The most current version is always available on this page. Continued use of GB88 after an update constitutes acceptance of the revised policy.

2 Data We Collect

GB88 collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party verification services when we carry out identity checks. Below is a breakdown of the categories of data we collect.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, support interactions
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, browser, operating system Automatically via platform access
Usage Data Games played, bets placed, session duration, login times Automatically via platform activity
Communications Data Live chat transcripts, support emails Customer support interactions
Important: GB88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

3 How We Use Your Data

GB88 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your GB88 account without your explicit consent.

  • To create and manage your GB88 account, including verifying your identity during registration.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket securely.
  • To comply with our licensing obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • To detect and prevent fraud, cheating, and other prohibited activities on the GB88 platform.
  • To provide customer support and respond to your queries and complaints.
  • To send you important account notifications, such as deposit confirmations and security alerts.
  • To personalise your experience on GB88, including showing you relevant game recommendations.
  • To monitor responsible gaming indicators and apply protective measures where necessary.
  • To improve the GB88 platform based on aggregated usage data and player feedback.

If you have opted in to marketing communications, GB88 may also use your contact details to send you information about promotions, bonuses, and new games. You can opt out of marketing communications at any time by contacting support or updating your account preferences.

4 Legal Basis for Processing

GB88 processes your personal data on the following legal grounds, depending on the specific purpose:

  • Contract performance: Processing your data is necessary to fulfil our obligations to you under the GB88 Terms and Conditions — for example, processing your deposits and withdrawals.
  • Legal obligation: We are required by our gaming licence and applicable law to collect and retain certain data, including identity verification records and transaction histories.
  • Legitimate interests: GB88 has a legitimate interest in preventing fraud, maintaining platform security, and improving our services — provided these interests do not override your rights.
  • Consent: For optional activities such as marketing communications, we rely on your explicit consent, which you can withdraw at any time.

5 Data Sharing

GB88 does not sell your personal data to third parties. However, we do share data with a limited number of trusted partners where it is necessary to operate the platform. All third parties who receive your data are contractually required to handle it securely and use it only for the specific purpose for which it was shared.

Who We Share Data With

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
  • Identity verification providers: Third-party KYC services may receive your identity documents to verify your age and identity as required by our licence.
  • Game providers: Licensed game developers such as PG Soft and Pragmatic Play receive session data necessary to deliver their games on the GB88 platform.
  • Regulatory authorities: GB88 may be required to share data with licensing bodies or law enforcement agencies in response to a lawful request.
  • Fraud prevention services: Aggregated or anonymised data may be shared with fraud detection partners to protect the platform and its players.
Reminder: GB88 will never share your personal data with advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent.

6 Cookies and Tracking

GB88 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in between sessions, and understand how players use the site so we can make it better.

Types of Cookies We Use

Cookie Type Purpose Can Be Disabled?
Essential Required for login sessions and core platform functionality No — platform will not work without these
Functional Remember your preferences such as language and display settings Yes, via browser settings
Analytics Understand how players navigate the platform (anonymised) Yes, via cookie preferences
Security Detect suspicious login attempts and protect your account No — required for account security

You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to play on GB88, but some personalisation features may not work as expected.

7 Data Retention

GB88 retains your personal data for as long as your account is active and for a period after account closure as required by our licensing obligations and applicable law. The specific retention periods are as follows:

  • Account and identity data: Retained for a minimum of 5 years after account closure, as required by AML regulations.
  • Transaction records: Retained for a minimum of 5 years to comply with financial record-keeping requirements.
  • Support communications: Retained for 2 years after the last interaction, unless a longer period is required for an ongoing dispute.
  • Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you.

8 Data Security

GB88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

  • All data in transit is protected by SSL/TLS encryption.
  • Sensitive data at rest is stored using industry-standard encryption protocols.
  • Access to personal data within GB88 is restricted on a need-to-know basis and protected by role-based access controls.
  • GB88 systems are monitored 24/7 for suspicious activity and potential security incidents.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.

While GB88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your GB88 account has been compromised, contact support immediately and change your password.

Your role matters: You are responsible for keeping your GB88 login credentials secure. Never share your password with anyone, including GB88 support staff — we will never ask for it.

9 Your Privacy Rights

As a GB88 player, you have the following rights over your personal data. To exercise any of these rights, contact GB88 support with your request. We will respond within 30 days.

Right of Access

Request a copy of the personal data GB88 holds about you at any time.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

Ask GB88 to limit how we use your data in certain circumstances.

Right to Data Portability

Receive your personal data in a structured, machine-readable format.

Right to Withdraw Consent

Withdraw consent for optional data processing such as marketing at any time.

10 Children's Privacy

GB88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on GB88, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting any associated personal data.

GB88 uses age verification checks during registration to prevent underage access. If a player is found to be under 18 at any point, their account will be closed immediately and any funds returned to the payment source used for deposits.

11 Updates to This Policy

GB88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your data, GB88 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of GB88 after any update constitutes your acceptance of the revised Privacy Policy.

Tip: We recommend bookmarking this page and checking it periodically, especially if you notice the "Last updated" date has changed.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how GB88 handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related requests within 30 days.

  • Live Chat: Available 24/7 directly from the GB88 website and app. Average response time under 5 minutes.
  • Email: [email protected] — for privacy requests, please include "Privacy Request" in the subject line.

For questions about responsible gaming tools and self-exclusion, please visit the Responsible Gaming page. For the full rules governing your use of GB88, see the Terms and Conditions.

Play with Confidence

Now you know exactly how GB88 handles your data. Register your account today and enjoy a secure, fair, and transparent gaming experience built for players in Bangladesh.

18+ only. Please play responsibly. Responsible Gaming